Delete Your Account

Last updated: November 3, 2026

This page explains how to delete your Bozzi account (operated by Cheyenne Fakouri; previously published as "NextUP") and the personal data associated with it.

Delete your account in the app

The fastest way — deletion is processed immediately:

Step 1. Open Bozzi and go to Settings.

Step 2. Tap Delete Account.

Step 3. Tap the Delete Account button and confirm. Your account and personal information are permanently deleted, and you will be signed out. This cannot be undone.

Or request deletion by email

If you can't sign in to the app, you can request deletion instead:

Send an email to support@bozzisports.com from the email address associated with your Bozzi account.
Use the subject line "Delete my account" and include your Bozzi username (or display name) so we can locate your account.
We will verify the request comes from the account owner and process the deletion. You'll receive a confirmation email once your account and associated data have been deleted.

We aim to process emailed deletion requests within a reasonable time after verifying the request.

What data is deleted

When your account is deleted, your profile is permanently cleared and replaced with a "Deleted User" placeholder, and you can no longer sign in. The following is removed:

Your account and profile information (email, username, display name, date of birth, bio, profile photo — including the stored image file — and any profile details such as sport, gender, pronouns, height, and weight)
The location/area information stored on your profile, and the GPS coordinates recorded when you checked in to games
Your friendships and your blocked-user list
Your device push-notification token and notification preferences
Any payment handle (such as a Venmo handle) you added to your profile

What data may be retained

Some data remains after account deletion:

Game history: Games and leagues you took part in — including participation, attendance outcomes, reliability records, and team and friend-group memberships — stay on record so other players' histories and rosters stay intact. They are shown under the "Deleted User" placeholder, no longer with your name or profile.
Messages shared with others: Messages you sent in group, game, team, or direct conversations may remain visible to the other people in those conversations, as deleting your account does not remove content already delivered to other users.
Product analytics: Analytics events (described in our Privacy Policy) remain keyed to an internal account id. Email us to request their erasure.
Liability waiver acceptance records: If you accepted our Release of Liability agreement, we retain the acceptance record (your name, email, account id, the waiver version, and when you accepted it) as evidence of the agreement.
Legal and security retention: We may retain certain information where required to comply with legal obligations, resolve disputes, or enforce our agreements. Such data is retained only as long as necessary for those purposes and is then deleted.

Questions

If you have any questions about account deletion or your data, contact us at support@bozzisports.com. For more on how we handle your data, see our Privacy Policy.